Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
6.2/10
Nice
Rooms
8.4
Location
7.8
Service
10.0
Dining
9.2
Guest reviews
6.2/10
based on 5 reviews
9.2
9.2/10 based on 99 reviews
Stephen
United States of America,
March
2025
7.0/10
My stay at Hiina was a good mix of traditional Japanese hospitality and beautiful ocean views. The staff's attentiveness truly made me feel special, though the room did show some signs of age and the onsen water temperature was warmer than I expected. Overall, it was a relaxing getaway that I would highly recommend.
Rooms
8.0
My Japanese-style room had an amazing sea view, a spacious balcony with an outdoor onsen, and traditional tatami flooring. However, I did feel that the room needed some updates.
Service
10.0
The staff were really good in their service, going above and beyond, always greeting me with kindness and accommodating my dietary preferences at meals.
Location
7.0
The resort is situated in a quiet neighborhood close to the ocean, which offered a peaceful retreat. However, it was a bit far from the train station.
Dining
9.0
I enjoyed the diverse menu during my stay, especially the second dinner after they accommodated my dietary needs based on my previous meals. Some items were unfamiliar to me, but that added to the culinary adventure.
Facilities
9.0
The onsen facilities were private and beautifully maintained, with stunning views of the sea. I appreciated the spaciousness and cleanliness throughout the hotel.
Ron
United States of America,
January
2025
6.6/10
I had a thoroughly enjoyable stay at Hiina, characterized by excellent service and beautiful views. However, the room I stayed in felt a bit dated and the onsen water was warmer than I preferred. Overall, it was a wonderful experience that I would highly recommend for relaxation.
Rooms
8.0
The Japanese style room was spacious and comfortable, offering a lovely sea view and an open-air bath, though it needs some renovations.
Service
10.0
The staff was incredibly attentive and friendly, going out of their way to ensure I felt welcome and taken care of.
Location
7.0
Located in a quiet neighborhood close to the ocean, it was perfect for a relaxing getaway, although there weren't many amenities nearby.
Dining
9.0
The meals were exquisite, particularly the second dinner and breakfast, as the staff catered to my dietary preferences with great care.
Facilities
9.0
The hotel boasts several beautiful outdoor private onsens that were always available, adding a luxurious touch to the stay.
Ronald
United States of America,
January
2025
6.6/10
My stay at Hiina in Higashiizu was a unique experience. The service was really good, making me feel like royalty, and the food was excellent, especially the beautifully prepared seafood. However, the room showed signs of wear and could use an update, giving me mixed feelings about the value for the price. Overall, it was a nice visit, thanks to the stunning view and peaceful onsen baths. 🌊🍱
Rooms
8.0
The Japanese style room was spacious and offered a lovely sea view, but it definitely needs some renovations to feel more modern.
Service
10.0
The staff were incredibly friendly and went above and beyond, including picking me up and dropping me off at the station.
Location
9.0
Situated close to the ocean in a quiet neighborhood, the location was perfect for a relaxing getaway.
Dining
9.0
Dining was a highlight, with delicious meals served in a private dining room, though some of the offerings were a bit intimidating for an adventurous eater like me.
Facilities
8.0
The onsen baths were beautiful and extremely relaxing. However, the room's lack of USB outlets was a minor inconvenience.
Dean
United States of America,
December
2024
6.4/10
My stay at Hiina was a good experience overall, with really good service and stunning views. The facilities were well-maintained, though my room could use some updates. The temperature of the onsens was a bit warm for my liking, which made it hard to relax fully. But, the private onsens and the quality of meals more than made up for it.
Rooms
8.0
My Japanese style room was spacious and clean, offering a beautiful sea view and an outdoor tub. However, it could use some renovations.
Service
10.0
The staff was incredibly polite, helpful, and attentive, making me feel like royalty. They even picked me up from the train station.
Location
7.0
The hotel is set in a quiet neighborhood close to the ocean, though it is a bit far from the train station. It's perfect for relaxation, but not much is around.
Dining
9.0
The meals were fantastic, especially the second ones. They catered to my dietary preferences and served fresh seafood that exceeded my expectations.
Facilities
9.0
The hotel features several private onsens that were easily accessible and never overcrowded, with beautiful sea views.
Virginia
United States of America,
November
2024
5.2/10
My stay at Hiina in Higashiizu was absolutely magical! The staff was incredibly friendly and attentive, ensuring I had everything I needed for a relaxing time. I couldn't get enough of the beautiful ocean views from the spacious, traditional Japanese-style room, although it was a bit far from the train station. Overall, I had a wonderful experience that I would highly recommend to anyone.
Rooms
10.0
The Japanese Style Room with Sea View and Open Air Bath was spacious, clean, and exquisitely decorated. I loved the amazing views from my room.
Service
10.0
The service was amazing, with staff always going the extra mile. They even picked me up from the train station and were so kind throughout my stay.
Location
9.0
The location was perfect, situated close to the ocean in a quiet neighborhood, creating a truly relaxing atmosphere (even though it was a bit far from the train station).
Dining
10.0
Dining was a highlight, especially the kaiseki meals—delicious and beautifully presented. I also loved the baked chocolate cakes during breakfast!
Facilities
9.0
The public bath options were peaceful and added to the overall charm of the stay, making it a great addition to unwind after a day of exploring.